Senior Digital Analyst

Vancouver, British Columbia, Canada | Marketing & E-Commerce | Full-time | Partially remote

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Please note: we are accepting interest from candidates based in either Vancouver or Toronto.

Overview:

At Saje Natural Wellness, our mission is to connect people with the healing power of plants so that everyone can live their life to the fullest, naturally. 
Since 1992, we’ve been committed to creating 100% natural products that are rooted in function and designed to help people tune into their personal wellness. And just like nature, we’re continually growing!

We’re on the lookout for top talent to join our team, in our stores, offices and distribution centres. We offer competitive compensation and benefits, flexibility in working styles and a commitment to professional growth and personal wellness supported by a generous Team Member discount on our products.

The impact you'll make:

As a Sr. Digital Analyst, you will support the Sr. Director of Digital Growth by leveraging digital data to derive actionable insights that enhance the online customer journey and digital performance. Your analysis and learnings will help to improve customer LTV, Repeat Rate, Conversion Rate and our overall digital business. You will work closely with the Digital and FP&A teams on ongoing reports and analysis, as well as annual budget building and daily KPI goal-setting. You are data-driven, obsessed with constant improvement and driving results. You enjoy working cross functionally and feel comfortable presenting your work in front of technical and non-technical teams.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you'll do:

  • Core responsibilities include the generation and implementation of technical requirements for analytics, build and maintain regular reports, conduct analyses that support the understanding and improvement of Saje.ca/.com business KPI’s.
  • Generate insights from digital data (from owned websites to traffic channels such as Email, Meta, Google) and communicate issues and opportunities.
  • Design effective and impactful reports and visualizations for business and technical audiences, at both tactical and executive levels, driving informed decision-making.
  • Leverage analytics to continuously recommend optimization tactics that will improve digital performance.
  • Uncover user engagement trends: analyze user behaviour across digital channels to identify trends and unlock growth opportunities.
  • Segment audiences based on behaviour: leverage datasets to define audience segments based on digital interactions to support targeted campaign strategies.
  • Define and execute quality assurance procedures to ensure accuracy of analytical output, maintaining data platforms such as Google Analytics.
  • Champion data governance best practices, ensuring data accuracy, security, and ethical usage.
  • Support the building and maintenance of our annual Digital budgets (including KPI’s such as revenue, transactions, conversion rate, traffic).
  • Setting of daily digital KPI targets, and daily monitoring of performance against them.
  • Support ad-hoc reporting requests as required (digital and cross-functional teams).

Your Qualifications:

  • University Degree or equivalent in data analytics or data science (business and/or marketing education considered a plus).
  • Minimum 3-5 years working in digital analytics.
  • Experience working in a digital Business to Consumer (B2C) environment is critical.
  • Ability to derive actionable insights from data and effectively guide decision making.
  • Advanced knowledge of MS Excel and Office Suite.
  • Experience in goal-setting and defining and monitoring KPI’s such as Traffic, Conversion Rate, Revenue, LTV, CAC, Repeat and Churn Rates.
  • Experience with translating 1st & 3rd party digital performance data such as Google Analytics, Google Ad Manager, Meta, CRM tools, etc.
  • Ability to construct AB/multivariate testing from hypothesis to conclusion.
  • Experience with Shopify Plus is an asset.
  • Experience with Google Tag Manager considered an asset.
  • Strong knowledge of SQL, R, Python and/or other programming languages.
  • Working experience presenting data and learnings to upper management in a concise way that gains stakeholder buy-in.
  • Excellent time management skills. Highly planful, but agile and capable of deriving creative solutions.
  • Data-driven, results-oriented and process driven, with high expectations of self and team.
  • Pro-active problem solving and critical thinking skills.

Why Saje?

Here at Saje, we understand that joining a team is an important decision to make, so we want to tell you a bit more about the opportunity.

The compensation range for this position is from $75,000 - 85,000 annually. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. 

In addition to your base, we offer:

  • A hybrid way of working
  • Flexible work hours based on business needs.
  • Aspirational workspaces - every detail is considered to connect you to our culture.
  • Wellness days to ensure you're taking care of your mental and physical health.
  • Health benefits - comprehensive health, vision and dental packages
  • Paid sick days
  • Generous product discount
  • Full onboarding plan and onboarding buddy to help you settle in.
  • Employee Assistance Program - 24/7 support, resources, and information available to you and your family
  • GRSP programs
  • Paid time off to ensure you're resting & recharging.
  • Product training – you will learn about the benefits and efficacy of our 100% natural products to support your own wellness journey.

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. 

Join our team!

If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success and help you to integrate seamlessly into the team.